Add a sparkle to your day with Merquise's Diamond Silver Earring!
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Rs.100 additional charge on Cash On Delivery (COD).
Free Delivery above order of Rs. 1000.
STEP 1: Once you are sure you want to return the product, immediately send an email at VIJAYKANGAN8@GMAIL.COM with your Order No. and Product details with your reason for returning the product(s). Pls note all return requests need to be raised within 7 days of product delivery and all the above mandatory return criteria have to be met
STEP 2: Our Customer Care team will revert on your Return request email within 24- 48 working hours. We will arrange a reverse pick up for the delivered product.
STEP 3: Please make sure that you have packed the return product very safely (use VijayKangan Original packaging box, or some strong packaging box with sealed tapes) to prevent any loss or damage to the product during transit. Any product received damaged in transit will not be qualified for refund and will be sent back to the customer at their expense.
STEP 4: Hand over the parcel to our pick up agent.
If reverse pick up is unavailable with particular address, customer has to use courier which is available in their area and ship it. In such cases customer has to bare the shipping charges.
The returned parcel will take 7 to 10 days to reach our warehouse. Your patience is highly appreciated.
Once we receive the returned product(s), a quality check will be performed on the items by our quality team. This is subject to the return having met all the above mentioned criteria of Return.
If the returned product(s) meets all the criteria for return, then we will initiate your refund within 5-7 business days of receiving the parcel.
Return Request has to be raised within 7 days from the delivery date.
The items should be unused with all tags intact.
The packaging should have the original invoice, packaging and tags in place.
There should not be any scratches or deformities on the product.
Ensure that Embellishments on the product are not damaged.
The product will be returned back to the customer. No amount will be reimbursed in this case and need to bear shipping charge to receive back.
Products are shipped from our nearest warehouse location in 3-5 business days after placing the order, depending on product availability. It may take another 2-6 business days for it to be delivered to the customers excluding the date of dispatch. Thus the total time for an order to reach the customer is 3-10 business days within India excluding the day when the order was placed..
Items on which couriers place restrictions may take additional time to deliver or may have to be cancelled..
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