Om Symbol Delicate Chain pendant

STEP 1: Once you are sure you want to return the product, immediately send an email at VIJAYKANGAN8@GMAIL.COM with your Order No. and Product details with your reason for returning the product(s). Pls note all return requests need to be raised within 7 days of product delivery and all the above mandatory return criteria have to be met

STEP 2: Our Customer Care team will revert on your Return request email within 24- 48 working hours. We will arrange a reverse pick up for the delivered product.

STEP 3: Please make sure that you have packed the return product very safely (use VijayKangan Original packaging box, or some strong packaging box with sealed tapes) to prevent any loss or damage to the product during transit. Any product received damaged in transit will not be qualified for refund and will be sent back to the customer at their expense.

STEP 4: Hand over the parcel to our pick up agent.

If reverse pick up is unavailable with particular address, customer has to use courier which is available in their area and ship it. In such cases customer has to bare the shipping charges.

The returned parcel will take 7 to 10 days to reach our warehouse. Your patience is highly appreciated.

Once we receive the returned product(s), a quality check will be performed on the items by our quality team. This is subject to the return having met all the above mentioned criteria of Return.

If the returned product(s) meets all the criteria for return, then we will initiate your refund within 5-7 business days of receiving the parcel.